We really care about customer support services and guarantee to response to all support topics within 24 hours on weekdays (a bit longer over the weekend). Due to different timezones, there might a slight delay but when available in our time zone (Melbourne, Australia) you may get a faster reply.
All technical support is in English only.
Please email firstname.lastname@example.org to get in contact with us.
If you don’t get a reply within 24 hours, then please check your spam or re-send your email as it most likely got lost as we always reply to emails.